The following networks' cards are accepted by us: ( Visa, MasterCard, Discover, and American Express )
We also accept PayPal, the most widely used online payment option globally.
When you use Paypal to make a purchase, you will be sent to the PayPal payment page, where you must log in to your Paypal account using your username and password. If PayPal does not accept your currency, your payment will be charged in US dollars.
Please consider the following options if you are experiencing trouble making a payment:
What should I do if my payment fails?
If you can't pay with a debit or credit card, first double-check that all of the information on your credit card is right, including the credit card number, expiration date, CVV code, and billing address.
2: Look at your credit or debit card balance to check if any money is available.
3: Verify that your card has been authorized and that your default online transaction limit is not too low.
4: Before logging in again, refresh the page or log out completely.
5: Instead of retrying to pay for the same order, create a new one.
6: You should contact your bank if your payment is still rejected.
Most credit card companies will automatically restrict overseas transactions or payments as part of their security measures unless the cardholder specifically requests that they be accepted.
7: Make a credit or debit card payment using Paypal. If you don't have a Paypal account, you may still use the services safely and quickly as a "guest."
8: Change up the card you're using.
9: Try using your PayPal account if you have one.
Your data is also kept safe with us. We utilize physical, technical, and administrative precautions to protect and secure the information we collect online against unauthorized access and disclosure. Because we employ an SSL certificate, our website is safe.
Only things that have been purchased can be returned. For security reasons, we will not be able to charge your credit card.
Do you have any issues, questions, or recommendations? Please do not hesitate to contact us if you have any questions. We appreciate hearing from our customers.
VN Office: 37 Tran Hung Dao Street, Nguyen Trai Ward, Ha Dong District, Hanoi, Hanoi 100000, Vietnam
VN Phone: +84 98 128 10 95